Hamza Riahi

Senior Presales Consultant Data & AI

h.hss.riahi@gmail.com +33 6 50 38 43 47 linkedin.com/in/hamzariahi Paris, France

Senior AI & CRM Consultant with 5+ years bridging business strategy and technology. Specialized in translating complex enterprise challenges into AI-powered solutions through discovery, solution design, and hands-on prototyping. Experienced in configuring conversational AI agents, RAG retrieval workflows, and knowledge-based systems. Passionate about making AI accessible to decision-makers and driving adoption in real business contexts.

Professional Experience

Hitachi Solutions France Senior Presales Consultant Data & AI
Sept 2023 — Present
  • Act as strategic advisor for Data & AI engagements across industries, supporting digital transformation
  • Lead end-to-end pre-sales: discovery sessions, storytelling, solution design, and executive demos
  • Design and demonstrate AI solutions using Copilot Studio, Power Platform, and Azure AI
  • Prototype and iterate on RAG-based retrieval workflows and multi-agent orchestration for client proof-of-concepts
  • Configure data models and knowledge extraction pipelines for conversational AI agents
  • Engage C-level stakeholders to shape AI use cases aligned with strategic priorities and value realization
Birdz (Veolia) — Freelance Solution Architect — Salesforce
In parallel, ~4 months
  • Configured Salesforce environment: custom objects, workflows, and process automation
  • Designed and implemented new client-facing mechanisms and optimized CRM architecture
  • Collaborated with product and operations teams to align platform with business needs
Freelance — Landing Page Developer · Full-stack sites for SMBs using AI-accelerated vibe coding (Claude, Cursor) Side activity, ongoing
Salesforce Solution Consultant — Sales & Service
Sept 2021 — Sept 2023 (2 years)
  • Customer-facing solution consulting for Sales Cloud & Service Cloud across enterprise accounts
  • Pre-sales support: discovery workshops, technical demonstrations, and solution architecture
  • Managed RFP/RFI responses, competitive positioning, and stakeholder presentations
Salesforce — Associate Solution Consultant · CRM consulting, client demos, and sales cycle support Sept 2019 — Sept 2021 (2 years)
National Pen — Account Sales Manager · Dundalk, Ireland — B2B international sales, 270% of target (157K€ on 58K€) Aug 2017 — Apr 2018

Skills

AI & Tech

Copilot Studio Power Platform Azure AI RAG Conversational AI Multi-agent Prompt Engineering

CRM

Salesforce Config Custom Objects Workflows Architecture

Consulting

Discovery Solution Design Executive Demos Storytelling Go-to-Market

Dev & Prototyping

Python HTML/CSS/JS Vercel GitHub Claude Code Cursor Vibe Coding

Education

EDHEC Business School

Grande École Program + MSc Strategy, Organisation, Consulting

2016 — 2019

CY Cergy Paris Université

Master 1 Finance, Asset Management

2015 — 2017

Yeungnam University — South Korea

Exchange Student Program

2014

CY Cergy Paris Université

Bachelor Economy & Finance

2011 — 2014